Geraldine is a Client Relationship Director within Capita’s Pension Pillar.
As well as being accountable for service delivery and strategic direction for her own small portfolio of large third party administration clients, Geraldine is also responsible for the overarching data solution that is available to our clients. Geraldine also provides support on broader client initiatives such as the analysis, client impact and implementation of legislative and market changes.
Geraldine has a wide experience of all aspects of administration from both an in house and third party perspective and has extensive technical knowledge and practical experience covering benefits delivery, governance and management.
Geraldine is an FPMI. She chairs the industry-wide Guaranteed Minimum Pension (GMP) Equalisation Working Group and also the PASA working group responsible for producing guidance in relation to other GMP related matters. Geraldine is also a member of the PASA Pensions Dashboard Working Group.