Tim is Heywood's Head of Products and Propositions and has over a decade of experience in the financial services industry, digitising customer journeys and automating business processes to improve outcomes.

During his four years with Heywood, Tim and the Heywood team have launched user-centric engagement platforms and administrative workflow tools to create life-changing member experiences and efficient, effective pension administration.

Tim has a vested interest in transforming the bulk purchase annuities market and simplifying the pension risk transfer journey, using intelligent tools to achieve high levels of accuracy and faster benefit audits, with no additional resource demand.