Admin & Data Forum

Building the future of scheme administration

Professional Pensions is thrilled to announce the launch of our brand-new event for 2020, the Admin & Data Forum taking place on 8 July. This event sees the return of our incredibly popular Admin Forum but now with an additional focus on the technology and data issues that schemes are currently facing.

According to recent research from the Society of Pension Professionals (SPP), 94% of pension administrators favour member engagement over complete data. However, 45% of SPPs members see data quality as the greatest difficulty facing the pensions dashboard. And with many leading industry experts decrying the quality of member data, this could potentially delay a 2020 launch of the dashboard. This coupled with the Pensions and Financial Inclusion Minister’s recent comments urging schemes to ‘act now’ on equalising GMP sees schemes facing more administration tasks than ever before, begging the critical question, are we heading for a capacity crisis in admin?

This concise half-day event will explore a variety of different issues affecting scheme managers, through a combination of informative presentations and interactive panel debates, including GMP equalisation, the pensions dashboard, the accuracy and quality of members data and the latest trends in scheme administration.

This event is working towards the International Standard ISO 20121 and follows guidance set out by the Sustainable Event Alliance (SEA)

Who should attend?

Professional Pensions welcomes delegates from the following job types:


Pension Scheme Managers

Pension Scheme Administrators

Pensions Communication Specialists

Chairs of Trustees

HR Directors/Managers


Financial Directors




Chair's introduction and opening remarks

Holly Roach, Correspondent, Professional Pensions

Keynote: The Pensions Dashboard

The government has committed to introduce the pension dashboard within the coming four years. As part of this, all pension schemes will need to make data available in a set format (still to be decided) for inclusion. This is no mean feat, as pension scheme data is not always complete, accurate or in easily accessible systems so much work will be needed to get scheme data dashboard ready. This session will assess the administration and data work schemes need to do to become ‘dashboard ready’ - looking at the dashboard data standards as well as the administration practicalities of the pension dashboard.

GMP Equalisation

Guaranteed minimum pension (GMP) equalisation has soared to the top of pension schemes' to-do lists, with 58% stating it is a priority project. Yet, most schemes haven’t yet chosen a GMP equalisation method and are awaiting further guidance and legal clarifications. Things are, however, becoming clearer and the GMP Equalisation Working Group has begun to publish guidance to help schemes resolve the issue. This session will look at where we are now with GMP Equalisation and look at the admin and data steps schemes need to take to complete the project.

Record Keeping

The Pensions Regulator (TPR) has just ordered the trustee boards of 400 schemes to urgently conduct a data review as part of its crackdown on poor scheme record-keeping. This crackdown marks the latest phase in a regulatory battle against poor data, an issue that has been systemic across the industry for many years. This session will look at the step’s schemes can take to bring their data up to standard once and for all.

Networking break
Engaging your members

Engaging your members with their pension can be a challenge for employers but with pension freedoms demanding a far higher level of engagement, ensuring sure your workforce understands what’s on offer has never been more crucial. How do you combat the low levels of financial literacy and do you need to establish a more personalised approach?

Master Trusts

The administration of DC schemes is notoriously tricky, especially if things go awry. Master Trusts can offer some employers governance with low costs and greater simplicity than a regular employer scheme so can be a good option for Trustees. This session looks specifically at DC admin and asks how and if a move to a Master Trust can help improve quality and reduce costs.

Panel discussion: The flight to quality

For many schemes, administration has been seen as a cost to be managed downwards. Yet, as issues such as Freedom and Choice, GMP Equalisation and data quality come to the fore, an increasing number of schemes are deciding cheapest isn’t necessarily best and are looking to pay more for their admin. In this session, our panellists will discuss what best in class admin looks like and what the future holds for data quality.

Chair: Holly Roach, Correspondent, Professional Pensions

Closing remarks

Holly Roach, Correspondent, Professional Pensions

Lunch and networking


Professional Pensions
Delegate Registration

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For registration queries contact:
Samuel Avis
Marketing Assistant
+44 (0)207 484 9778
For programme queries contact:
Joe McLean
Senior Conference Producer
+44 (0)207 484 9867
For sponsorship queries contact:
Liam Barrett
Sales Director
+44 (0)207 484 9977
For logistical queries contact:
Sadie Rafferty
Event Assistant
+44 (0)207 484 9833