Admin is the window into your scheme for members; so, it is crucial it is up to scratch. As your scheme changes, your administrators must be informed to see if they have the recourse space. Yet this is not always the case.

So where does admin stand in the "pension scheme food chain"?

Admin has been on the agenda seriously for roughly the last fifteen years, only to be pushed aside by many. With GMP equalisation, dashboards, Endgame in sight for many and a recruitment shortage, schemes can't afford to push admin to the side any longer.

This session will address:

• Improving administration process and how it’s included in future-planning
• Utilising your admin and pension scheme data to support strategic goals
• Examples of different schemes and how they set their strategies out
• Recognise how good admin can benefit the budget
  

Following recent market turbulence, many schemes have found themselves in an improved buyout position and will even begin carrying out buyout related work in the next two-years. Alongside this, there are many other projects 2023 has instore, such as GMPE and the launch of The Pensions Dashboard. Throughout the chaos, one thing remains constant: data is a huge part of every process. If schemes clean up their data now, we can save money and future stress in the process.

This session will address:

• What are the benefits of getting your data ready now?
• What will implementing GMP equalisation look like in a completed state from an admin point of view?
• What are insurers looking for in our data before buyout?
• How can we convince pension scheme managers to spend now and save later on data?
  

The admin market is more stretched than ever, and many concerns are being raised regarding this. With so many projects on the go, how can we prevent a finite number of staff from burning out? Not only is the industry stretched for admin, but there is potential for a recourse crisis for administration where all types of recourses are at bursting point. Is the industry going to fall over, or if we act now, can we save it from crisis?

This session will address:

• Understanding the truth about the struggles in the admin market
• Encouraging and supporting new starters into the industry
• Planning for the future, and how we can resolve these issues
• Should schemes be paying discretionary increases if funding levels have increased?
  

Session content TBC

Session content TBC

As proposed staging dates have been confirmed and momentum for the pensions dashboard gathers pace, it's no surprise the pensions dashboard is currently on everyone's radar. By April 2023, larger schemes are expected to start linking up with the dashboard, whilst ensuring this works smoothly. Dashboards cannot work without accurate data, so administrators and providers should be constantly reviewing the accuracy of data. But what does this entail, and how can schemes be best prepared?

This session will address:

• Ensuring that admin and data is dashboard ready and understanding the challenges that come with this
• How did the data match testing go, and what can Integrated Service Provider’s tell us from this?
• How can we ensure there are enough recourses for when the dashboard goes live?
• Preparing for the next steps after dashboards are connected